Disclaimer Policy
Disclaimer Policy
Except for the refund or reimbursements of fees as mentioned in the Refund Policy ValueADZ is not liable for any issues related to visa applications, including delays or failures in processing, loss of passports, or visa rejections for any reason. This exclusion of liability applies under all circumstances, including contract, negligence, or any other legal basis. For clarity:
- ValueADZ is not liable for any loss, delays, or non-issuance of applications arising from or in connection with (to include but not restricted to) incomplete application forms issues such as incomplete forms, incorrectly filled forms, any false information, or inaccurate supporting documents.
- No Liability for Events Not In Our Control- ValueADZ is not considered to be in breach of contract or negligent or otherwise liable in any way for any delays or failures in applications or for loss or damage to passports or documents, caused by events beyond our control, such as accidents, theft, natural disasters, or other unforeseen reasons. This includes situations where the loss or damage occurs after the documents have been given to the visa applicant.
- No Liability for Courier Service- ValueADZ is not liable for any delays, loss, or damage to visa applications, passports, or other documents while they are with any third-party postal or courier service. This includes the transportation of visa applications, passports, or other documents between ValueADZ and Embassies and High Commissions; and when being returned by ValueADZ to the visa applicant.
- No Liability for Assessment of Visa Applications- ValueADZ is not involved in the process of assessment of Visa hence not responsible for the approval or denial of the Visa application. It is also not liable for any delays by embassies or high commissions in processing applications or for the outcome of any visa application.
- No Liability for Extra Expenses- ValueADZ is not liable to any visa applicant or anyone else relying on a visa application for any commitments, costs, or expenses incurred in anticipation of receiving a visa, whether on time or at all. This includes but is not limited to, expenses related to air travel, hotel stays, and other travel and accommodation arrangements.
ValueADZ advises against purchasing non-cancellable tickets or making non-refundable bookings before a visa is issued unless explicitly required as part of the visa application, in which case open tickets should be obtained.
- General Exclusion of Loss and Damage-ValueADZ is not liable (whether in contract or for negligence) to any visa applicant or anyone else relying on a visa application for any direct, indirect, punitive, incidental, or consequential damages. This includes damages caused by delays, misplacement, loss, or damage to visa applications, passports, and other documents, except as stated in Section 5 above.
Additionally, ValueADZ is not responsible for any loss of profit, revenue, contracts, or business opportunities arising from delays, misplacement, loss, or damage to visa applications, passports, or other documents.
